Sixteen Mile Systems
WHAT WE BUILD
Without a real system
Critical workflows depend on one person's availability
Quotes, drafts, and follow-ups slip through cracks during busy weeks
Customer response times stretch from hours to days
Team time gets consumed by the same manual work every week
with sixteen mile
Critical workflows continue running regardless of who's in the office
Standardized intake captures every request and routes it correctly
Response times stay consistent through high and low volume
Team time goes to judgment calls, not data entry